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ZILARA FAQ'S

Start with the company FAQ page here... 

https://intercom.help/zilara/en/collections/19672975-faqs 

How can someone join with a free account?

Yes, at the top of your main website link.... Zilara.com/username
It says... "Create Your Free Account".

You can also send people to one of your TOUR pages to create a free account... 

These links are in your back office... 

https://pHPays.com/username
https://zilaratour.com/username
https://feelbedogood.com/username 

How do customers upgrade to consultant? 

Everyone who joins, even those who want to build the business, are joining as a customer first and then as soon as they refer 1 person (even if it's a free member) it automatically upgrades them to consultant in the system without any extra step or cost to upgrade.

Customers earn commission from the Matrix?

YES, they sure do!  BUT... if they don't order at least 10 PV each calendar month they will be removed from the matrix losing their position and will never get paid from the members they had under them.  If they order again in the future they will be re-placed into the next position in the matrix and can start earning again. 

Do Customers and Free Signups go into the Matrix and Binary?

YES, both customers and free signups do get placed into the Matrix and Binary and they will stay in the Binary forever even if they go inactive because that does not affect the business in anyway.  BUT... they will be REVOVED from the matrix if they don't place a 10+ PV order each calendar month.  

Why can't I place someone from my holding tank into the Matrix or Binary?

If you get an error when trying to place someone into your Matrix or Binary, it just means your sponsor has not placed you yet... So you can't place anyone yet.  This doesn't affect your business or commissions in any way.  You want to keep enrolling new people ... they go into your holding tank and then you'll be able to place people as soon as you get placed.  This would only ever happen for a maximum of your first 7 Days in the business because after that you automatically get placed if your sponsor hasn't placed you yet.

Why didn't I get paid 30% commission on my customer's order?

If your customer has personally referred someone (even a free member) they are automatically upgraded to consultant and you will no longer get paid on their orders because that volume now goes into the Binary to help you cycle and rank up faster.  

Can I place two separate orders and keep my 100cv benefits?

No, this is VERY important... Ordering 50 CV in 2 different orders will not qualify you for the STAR Bonuses (these are HUGE) and you also will not get the 10 free gift cards.  For both of those it must be a single 100CV order and it must be Auto Delivery to get the gift cards, 5% discount and Member Rewards Points to get free product. 

How do I change the products on my monthly auto-delivery?

Here is a quick 4 minute video that will walk you through the process....

It is Step TWO on this website... ZilaraSetup.com

Please watch that video and then comment here with any questions.

What are the benefits of being on a monthly Auto-Delivery?

With ANY size Auto-Delivery order:

✅ 5% discount.

✅ Get Member Reward Points = Free Product! 

 With 100+ CV Auto Delivery order:

✅ 10 FREE Gift Cards Every Month!

✅FREE "Vault" Product Every Month!

✅Keeps you eligible for full Compensation Plan commissions... 
Binary, Check Match, Leadership Bonuses , Star Bonuses. 💰💰💰

Can you use your commissions to pay for your monthly auto delivery?

YES! If the commission balance is enough to cover the total cost of your auto delivery then it will automatically process using the commissions in your account.  If it is not enough to cover the full amount then it will automatically charge your card on file.  You can change your monthly billing date at any time but make sure it's within 10 days of when you ordered last month to ensure you don't lose your rank and binary volume.  

How do we get paid our commissions?  

Watch this video... https://www.youtube.com/watch?v=xeZqra-y1ng 

How To Get FREE Products with the Member Rewards Program?  

Watch this video... https://www.youtube.com/watch?v=iR3nA2-urfU

*You can only use points to get free product with a manual order, not for Auto Delivery.  

Comment HERE on this post with any questions on this topic. 

What Countries Are People Able To Join From?

Watch this video... https://youtube.com/shorts/C6U8pjHOstw

From your back office, click on "Purchase Products" and it will give a drop down list of the countries. 

Why is my Binary or Matrix showing ZERO or the wrong number?

Watch this video...  https://youtu.be/vawL9fA4NKw

How do I make sure to stay qualified and active?

Qualification is based on a rolling 31-day period. Your most recent 31 days of activity determine your rank and qualification status in the binary, so make sure your Auto-Delivery is set to process on the same day each month. There is a 10-day grace period if you need to push your autoship date back, but it's always best to keep it set to the same day you enrolled to ensure your volume, position, and rank are not affected. Setting your Auto-Delivery date earlier in the month is also recommended, but not required.

  • 10PV Monthly to keep your position in the MATRIX.
  • 50PV Monthly to ensure your BINARY volume never flushes.
  • 100PV Monthly to unlock the FULL Compensation plan!  (Star Bonuses, Check Match, Rank Bonuses). 
    You also get 10 Gift Cards and a FREE product every month with your order!  HUGE Value! 
     

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